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🎁 Christmas offer: 30% off + 50% off every extra book

Shipping policy

Last updated: November 3, 2026

Where do we ship?

We ship anywhere in Canada and the United States.

Production

Every book is printed on demand, only after you order, by a network of professional partner print workshops. When possible, your book is printed at the workshop closest to your address, then shipped straight to your door.

Delivery times

The total time from order to your door, printing and transit included, depends on your address: 5 to 12 days in Canada and 4 to 13 days in the United States. These times are estimates from our printing partner; they are not guaranteed and may be longer during the holidays or if the carrier is delayed.

Shipping costs

We charge shipping at cost: it is the amount our printing partner charges us to ship your package. We make no profit on shipping. All the books in an order travel in the same package.

Number of books Canada United States
1 book CA$9.99 US$7.69
2 books CA$13.69 US$10.79
3 books CA$17.49 US$13.79
4 books CA$21.29 US$16.89
5 books CA$25.09 US$19.99
6 books or more CA$28.79 US$23.09

Shipping costs and any applicable taxes are shown before you pay, at checkout.

Offer: your 2nd book is half price

In the same order, every 2nd book is half price: the 2nd, the 4th, the 6th, and so on. When the books don't have the same price, the discount goes to the cheaper of the two. It is applied automatically in the cart, no code needed, to the price of the books, not to shipping.

Tracking

As soon as your book ships, you receive an email with a tracking link.

Shipping address

Please check your address carefully when you order. You can correct it by emailing us before your book goes to print. A package returned because of an incomplete or incorrect address can be shipped again, with new shipping costs.

Damaged or lost package

See our refund policy: a damaged book is reprinted for free and a lost package is replaced.

Contact us

contact@storylou.com