• Proudly from Québec, printed in Canada
  • Delivered anywhere in Canada in 4 to 10 days
  • Free shipping on 2 books or more

Shipping policy

Last updated: October 22, 2026

Where do we ship?

We ship anywhere in Canada.

Production

Every book is printed on demand, only after you order, by a network of professional partner print workshops. When possible, your book is printed at the workshop closest to your address, then shipped straight to your door.

Delivery times

The total time from order to your door is 5 to 12 days depending on your address (printing and transit included). Express orders are shipped with priority and arrive faster. These times are estimates from our printing partner; they are not guaranteed and may be longer during the holidays or if the carrier is delayed.

Shipping costs

Method Price
Standard CA$12.00, free on orders of $75 or more
Express CA$20.00

Shipping costs and applicable taxes (GST, QST or HST depending on your province) are shown before you pay, at checkout.

Tracking

As soon as your book ships, you receive an email with a tracking link.

Shipping address

Please check your address carefully when you order. You can correct it by emailing us before your book goes to print. A package returned because of an incomplete or incorrect address can be shipped again, with new shipping costs.

Damaged or lost package

See our refund policy: a damaged book is reprinted for free and a lost package is replaced.

Contact us

contact@storylou.com